Thank you for being part of the Vanish Skincare journey.
Vanish Skincare concluded operations effective July 26, 2026.
After a great deal of thought, we made the difficult decision to conclude Vanish Skincare's operations effective July 26, 2026.
Vanish Skincare was created with a clear mission: to develop a more innovative and thoughtful approach to caring for acne-prone skin—especially for people who felt frustrated by harsh products, complicated routines, and solutions that did not meet their needs.
As a small, self-funded business, continuing to manufacture our DrySerum™ Acne Regimen became increasingly difficult due to rising production and operating costs.
Throughout this process, we remained committed to the quality, ingredients, and manufacturing standards that made Vanish Skincare what it was. We were not willing to reduce product quality or compromise the customer experience simply to lower costs.
Unfortunately, maintaining those standards made the business increasingly unsustainable. Although we deeply believe in the product we created and the people it has helped, we ultimately had to make the difficult decision to bring this chapter to a close.
We are incredibly grateful to every customer who trusted Vanish with their skin.
Thank you to the parents who introduced Vanish to their teenagers. Thank you to the customers who shared their progress, stories, photos, feedback, and encouragement. Thank you to everyone who recommended Vanish to a friend or family member and supported our mission.
It has meant more to us than we can adequately express.
Although Vanish Skincare is no longer accepting orders, our team remains available to assist with questions regarding previous purchases, orders, subscriptions, returns, or other customer-service matters.
With sincere gratitude,
Need assistance with a previous order?
hello@vanishskincare.comWhen contacting us about an order, please include your full name, the email address used to place the order, and your order number whenever possible.
Vanish Skincare Closure FAQs
Is Vanish Skincare still in business?
Vanish Skincare concluded operations effective July 26, 2026. Products are no longer available for purchase through VanishSkincare.com.
Why did Vanish Skincare close?
Vanish Skincare was a small, self-funded business. Over time, increased manufacturing and operating costs made it increasingly difficult to continue producing our DrySerum™ Acne Regimen sustainably.
We explored ways to continue, but we were not willing to sacrifice product quality, ingredient standards, or the customer experience simply to reduce costs. Maintaining the level of quality we believed our customers deserved ultimately made the business financially unsustainable.
This was an extremely difficult business decision and is not a reflection of our belief in the product, our technology, or the experiences shared with us by our customers.
Can I still place an order?
No. Vanish Skincare is no longer accepting new orders through VanishSkincare.com.
We strongly caution customers against purchasing products represented as new Vanish Skincare inventory from unauthorized third-party sellers, as we may be unable to verify the product's authenticity, condition, storage, or expiration date.
What happens to an order I placed before July 26, 2026?
For questions regarding an order placed before Vanish Skincare concluded operations, please email hello@vanishskincare.com.
Include your full name, order number, and the email address used to place the order so that our team can locate your purchase as quickly as possible.
Will my Vanish Skincare subscription renew?
No. Active Vanish Skincare product subscriptions have been canceled, and no future subscription renewal orders will be processed.
If you believe you received a charge after your subscription should have been canceled, please contact hello@vanishskincare.com with your full name, order number, and the email address associated with your subscription.
Can I still request a return or refund?
Return and refund requests for eligible purchases will be reviewed according to the Return, Refund & Cancellation Policy that applied to your order at the time of purchase.
To submit a request, email hello@vanishskincare.com and include:
- Your full name
- Your order number
- The email address used for the order
- The reason for your request
- Photographs, when reporting a damaged, defective, or incorrect product
Submitting a request does not automatically guarantee that a refund will be approved. Eligibility will be determined under the applicable purchase and return terms.
Does the 60-Day Money-Back Guarantee still apply?
Eligible first-time purchases made directly through VanishSkincare.com will continue to be reviewed under the terms and conditions of the 60-Day Money-Back Guarantee that were in effect when the order was placed.
The guarantee does not apply to products purchased through unauthorized third-party sellers.
Please review our Return, Refund & Cancellation Policy or email hello@vanishskincare.com for assistance.
What should I do if my order arrived damaged, defective, or incorrect?
Email hello@vanishskincare.com with your order number and clear photographs of the product, packaging, shipping label, and the issue you experienced.
Our team will review the information and respond with the available resolution options based on the applicable policy and remaining product availability.
Can Vanish replace a damaged or missing product?
Replacement availability may be limited because Vanish Skincare is no longer manufacturing or selling products.
When a replacement is not available, an eligible customer may be offered another resolution in accordance with the policy applicable to the purchase.
Can I exchange my product for another Vanish product?
No. Product exchanges are no longer available because Vanish Skincare has concluded operations and inventory is no longer being maintained for new orders or exchanges.
Can I continue using the Vanish products I already purchased?
Customers may continue using previously purchased Vanish products according to the directions provided with the product, provided that the packaging is intact and the product has not expired.
Do not use a product if its packaging is damaged, its appearance or condition has changed unexpectedly, or it is beyond its stated expiration date.
Discontinue use and consult an appropriate healthcare professional if you experience an unexpected or concerning skin reaction.
Where can I find directions for using my DrySerum™ Acne Regimen?
Please refer to the instructions included with your Vanish DrySerum™ Acne Regimen.
For questions about the directions included with a previous purchase, email hello@vanishskincare.com and include a photograph of the product or packaging you are using.
Can you recommend another acne product or skincare company?
Vanish Skincare is not currently endorsing a specific replacement product or skincare company.
Every person's skin is different. Customers seeking a new acne-care routine should carefully review product ingredients and directions and consider speaking with a dermatologist or other qualified healthcare professional, particularly when dealing with persistent, painful, or worsening acne.
Will Vanish Skincare return in the future?
We do not currently have plans to resume manufacturing or reopen Vanish Skincare.
We remain deeply proud of the product, technology, customer experiences, and community that were created during our time in business.
What will happen to my personal information?
Personal information will continue to be handled in accordance with Vanish Skincare's Privacy Policy and applicable legal requirements.
Questions or requests relating to your personal information may be sent to hello@vanishskincare.com. We may need to verify your identity before completing certain requests.
How do I contact Vanish Skincare?
For assistance with a previous order, subscription, return, refund, product question, privacy request, or other customer-service matter, please email hello@vanishskincare.com.
Please include as much relevant information as possible. Response times may be longer than usual during this transition.
Thank You
Thank you for trusting Vanish Skincare and allowing us to be part of your skincare journey. Every order, review, message, referral, progress photo, and personal story helped build Vanish into something meaningful. We will always be grateful for the community that supported us.
Thank you for being part of our story—and for allowing Vanish Skincare to be part of yours.